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Layoffs vs. terminationsThe spike in PIPs coincided with 27,000 layoffs that Amazon announced between November 2022 and March 2023. "Managers, however, do not engage in performance management work eagerly. "To suggest we use our performance management process to drive any other outcome, such as reducing our employee base, is wrong," Callahan added in a statement. PIPs and quiet firingSome Amazon employees previously told BI that the company had put more people on PIPs as part of what they perceived as the quiet-firing push. Amazon had roughly 400,000 total corporate employees in that period, according to another internal document obtained by BI.
Persons: They're, aren't, Margaret Callahan, Callahan, Erik Gordon, David Ryder, cumulatively, Peter Cappelli, Cappelli, Amazon's, couldn't, Eugene Kim, Peter Capelli Organizations: Amazon, Business, Experience, Technology, BI, University of Michigan, Pivot Employees, University of Pennsylvania, Wharton's Center, Human Resources
Executives at the online furniture retailer Wayfair told its staff in January that remote workers were likelier to be hit in its latest round of job cuts. Add in long-term trends, like the decline in loyalty between employers and employees , and it's no wonder remote workers feel anxious about cuts. “It’s not too surprising,” Peter Cappelli, a management professor at the Wharton School who has never been a big fan of remote work, said. “That is something remote workers should be thinking about as they’re engaging with supervisors,” she said. Remote workers aren’t doomed to the unemployment line, but they may want to try a little extra to get noticed.
Persons: Wayfair, , Dell, Goldman Sachs, “ It’s, ” Peter Cappelli, , Nick Bloom, ” Bloom, Emily Dickens, ” Prithwiraj Choudhury, ” Joseph Fuller, pang, Emily Stewart Organizations: IBM, Reuters, Google, Wharton School, Stanford, Society for Human Resource Management, Harvard Business School, Employers, Workers, “ Workers, Staff, Business
The Tesla (TSLA.O) CEO told advertisers who have fled his social media platform X over antisemitic content to "Go fuck yourself!" Several business communications analysts said they couldn't remember a similar case of an executive publicly cursing at their customers. Musk, Tesla and X did not respond to requests for comment. Musk apologized for it and then cursed and dismissed the concerns of the advertisers fleeing the platform. Cappelli said Musk wishes to see himself as a rock star, not a business leader who needs to take account of many constituencies.
Persons: Elon Musk, Porte, Gonzalo Fuentes, It's, Andy Challenger, Challenger, Michael O'Leary, Jim Hagedorn, Sam Zell, Musk, Yehuda Baruch, Baruch, Peter Cappelli, Cappelli, Ross Kerber, Lisa Shumaker Organizations: SpaceX, Tesla, Twitter, Viva Technology, Porte de, REUTERS, Ryanair, Boeing, Scotts Miracle, University of Southampton, University of Pennsylvania's Wharton School, Thomson Locations: Paris, France
The boss is back in charge
  + stars: | 2023-09-17 | by ( Beatrice Nolan | Sarah Jackson | ) www.businessinsider.com   time to read: +7 min
After a brief transition of power to workers, it feels like bosses are back in charge. Between the rise of AI, return-to-office mandates, and layoffs — employee anxiety is high. Between the rise of job-threatening AI, strict return-to-office mandates, and sweeping layoffs, it feels like bosses are clawing back what little remains of employees' power . The economic trend began in early 2021 in the wake of the pandemic and saw millions of workers quit their jobs . AdvertisementAdvertisementThe charge is largely being led by Big Tech and banks, with varying degrees of severity and pushback.
Persons: didn't, Peter Cappelli, Cappelli, Erin Kelly, Stanford, Nick Bloom, they're, Raj Choudhury, OpenAI's ChatGPT Organizations: Service, Companies, Wharton Business School, MIT Sloan, Big Tech, Amazon, Web Services, Harvard Business School, Octopus Energy Locations: Wall, Silicon
Don’t Blame the Accounting Rule for the Manager’s Error
  + stars: | 2023-08-18 | by ( ) www.wsj.com   time to read: 1 min
Peter Cappelli’s argument in “How a Common Accounting Rule Leads to More Layoffs and Less Job Training” (Journal Report, July 31) is like the argument that a hammer is the cause of bad construction. Accounting is a tool used to communicate some relatively reliable and objective information to aid in decision-making, such as allocating capital. If management chooses to misuse the tool and underinvest in employees to boost current accounting earnings at the expense of future accounting earnings, then perhaps the problem lies with management. Like a hammer, accounting rules don’t think, and like a good carpenter, good managers do.
Persons: Peter Cappelli’s
2 in 3 surveyed investors feel companies with unlimited vacation could beat the S&P 500. Unlimited time off may make little difference to the leave days taken by employees. Of those surveyed, 65% of professional investors and 57% of retail investors believed unlimited vacation companies could outperform the S&P 500's performance. However, only 18%, or less than 1 in 5, believe the trend of unlimited vacation time is likely to take off. In 2022, Glassdoor reported a 75% increase in mentions of "unlimited" leave policies in employee reviews since the pandemic's onset.
Persons: Glassdoor, Wharton, Peter Cappelli Organizations: Service, Bloomberg, Netflix, Microsoft, Society for Human Resource Management, Employees, Fast Company Locations: Wall, Silicon
The AI boom is screwing over Gen Z
  + stars: | 2023-07-17 | by ( Ed Zitron | ) www.businessinsider.com   time to read: +13 min
Now, with the advent of generative AI, organizations are starting to automate many "junior" tasks — stripping away their dubious last attempt to "teach" young employees. America's young workers are headed toward a career calamity. Nobody wants to teach anymoreEven before the rise of AI, young people were facing an early-career crisis. This lack of care is clearly weighing on the young workers who need career development the most. Humans can be enhanced by AI, helped by AI, but replacing them with AI is a shortsighted decision made by myopic bean counters who can't see the value in a person.
Persons: there's, Gen, Gen Zers, it's, Gen Z, Louis, Zers, millennials, Peter Cappelli, Capelli, Paul Osterman, they'd, Osterman, they'll, ChatGPT, Qualtrics, What's, they're, Ulrich Atz, Tensie Whelan, New York University's, Atz, Whelan, , There's, Knight, It's, Ed Zitron Organizations: Management, Federal Reserve Bank of St, National Association of Colleges, Employers, University of Pennsylvania's Wharton School of Business, US Department of Labor, MIT, Pew Research Center, National Bureau of Economic Research, Gallup, Workplace Intelligence, Amazon, Boston Consulting Group, New York, New York University's Stern Center, Sustainable Business Locations: America, New, Fortune
Former Amazon managers say they were pressured to cut successful workers to meet attrition goals. In anticipation of Amazon's performance-review period, he told Insider, he'd kept careful notes on what his employees were doing well and where they could improve. These people said leadership would place employees in Focus even if the managers of those employees said that the workers had met or exceeded expectations. A few weeks later, he said, his manager told him he was on Pivot and had the option to leave the company with severance, which he did. Amazon managers are required to submit their performance ratings for employees in an online tool, then discuss their rationale with managers above them, he said.
Many organizations are reinventing their performance-review process for the post-pandemic world. "A colleague said to me, 'You know, the best performance review I ever got was on a napkin,'" said Ehret. At a time when many organizations are reinventing their performance-review process for the post-pandemic world, simplicity and effectiveness are guiding principles for J&J. 'We believe in paying people in a differential way for differentiated performance'In addition to changing the cadence of performance conversations, J&J made other modifications to its review process. For example, in the company's previous performance-review process, J&J employees were asked to record their achievements from the past year.
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